Shop Customer Service

For assistance with returns, questions about your order or other store-related inquiries please contact customer service at 1-844 942 2400 or

Our phone hours are:

Monday - Friday 8:00am to 10:00pm EST
Saturday 8:00am to 4:00pm EST

Membership Inquiries

For questions about your WW membership or to become a WW program member please visit or call 1 (800) 651- 6000 .